What To Do if Your Home Was Flooded by Harvey


 Bottom Line: Here’s What to Do

If your house was damaged by Hurricane Harvey, you may be unsure of what to do next. Here’s a list of steps to take that will help make the impact a bit smoother as you move forward:

  1. Contact your mortgage servicer

       * This is the company that you make your monthly mortgage payments

       * Notify them of your condition and whereabouts for future correspondence

       * Most Houston Area mortgage servicers can be found here

  1. Call your insurance company and find out your benefits as many hazard policies cover alternative living expenses such as temporary housing and meals
  1. Register for FEMA Disaster Assistance (even if you’re insured)

         * Waiting to file will cause you to miss the deadline

         * Visit DisasterAssistance.gov or call 800-621- 3362

          * Small Business Administration (SBA) loan application required

  1. Document the damage and secure the property once you can safely return

           * Insurers will want to see documentation through many photos

           * Keep all receipts for purchases after the storm

  1. Be alert for post-disaster scams

           * Watch out for phony contractors or fake offers from state/federal aid

           * Suspicions of scams and fraud can be reported to FEMA at 866-720-5721